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Shipping Policy Summary:

• Eligible Locations: Ships to specific regions; verify shipping address during checkout.
• Shipping Fees: Based on destination, weight, and dimensions; customs duties and taxes are customer's responsibility.
• Estimated Delivery Times: Provided as guidelines; subject to change due to external factors.
• Order Processing Time: Includes verification, packaging, and handover to carrier; time communicated during checkout and in order confirmation.
• Shipment Tracking: Shipment confirmation email with tracking information; may take time to update.
• Shipping Carrier and Method: Selection based on various factors; options presented during checkout.
• Damaged or Lost Shipments: Contact customer support for assistance; not liable for carrier-caused damage/loss but will assist in resolution.
• Customs Duties and Taxes: International customers responsible for customs-related charges and inquiries.
• Shipping Restrictions: Legal or logistical restrictions on certain items; may affect international shipments or specific regions.
• Policy Changes: Subject to modification without prior notice; review periodically for updates.

Return Policy Summary:

• Eligibility: Returns within 21 days for unused, undamaged items in original packaging; exclusions apply for personalized/customized/Special Offer items.
• Return Process: Initiate by contacting customer support (support@thelastmonk.com) with order details and reason for return.
• Return Shipping: Customer bears costs unless item is defective/damaged/incorrect; use traceable method.
• Refund or Exchange: Processed after item inspection; refunds to original payment method, exchanges subject to availability.
• Non-Returnable Items: Hygiene-sensitive items, earrings, intimate items, gift cards, and sale items generally not returnable.
• Damaged/Defective Items: Report immediately with photographic evidence for prompt resolution.
• Third-Party Purchases: Refer to the retailer's return policy for items bought from third parties.
• Note: Policy adherence to local laws recommended; consulting with legal professionals advised for comprehensive policy crafting.