Return Policy

Return Policy:

 

At The Last Monk, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy. Please review the following guidelines:

 

1. Eligibility:

   - Returns are accepted within 7 days from the date of purchase.

   - The item must be unused, undamaged, and in its original packaging.

   - Personalized or customized items may not be eligible for return unless they are defective or damaged.

 

2. Return Process:

   - To initiate a return, please contact our customer support team within the eligible return period.

   - Provide your order details and reason for the return.

   - Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

 

3. Return Shipping:

   - The customer is responsible for the return shipping costs unless the item received was defective, damaged, or incorrect.

   - We recommend using a traceable shipping method and retaining the shipping receipt for reference.

 

4. Refund or Exchange:

   - Once we receive and inspect the returned item, we will process your refund or exchange.

   - Refunds will be issued to the original payment method used for the purchase.

   - In the case of an exchange, request can accept within 21 days only and we will ship the requested item to you, subject to availability.

 

5. Non-Returnable Items:

   - Some items may not be eligible for return due to hygiene reasons, such as earrings or items of intimate nature.

   - Gift cards and sale items are generally non-returnable unless they are defective or damaged.

 

6. Damaged or Defective Items:

   - In the rare event that you receive a damaged or defective item, please contact our customer support team immediately.

   - Provide clear photographs or descriptions of the issue to expedite the resolution process.

   - We will arrange for a replacement or issue a refund for the damaged or defective item.

 

Please note that this return policy applies to purchases made directly from The Last Monk. If you have purchased our products from a third-party retailer, please refer to their return policy.

 

If you have any further questions or need assistance with your return, please contact our customer support team through the provided contact information on our website.

 

Note: It's essential to review and adapt the return policy to comply with local laws and regulations and consider specific circumstances or limitations. Consulting with legal professionals is recommended for an accurate and comprehensive return policy.