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Available Discounts

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1x Cleaning Cloth

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1x Authenticity Card (N/A to all)

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1x Punch Box

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1x User Manual

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1x Rigid Box

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1x Product

Shipping Policy Summary:

  • Eligible Locations: Ships to specific regions; verify shipping address during checkout.
  • Shipping Fees: Based on destination, weight, and dimensions; customs duties and taxes are customer's responsibility.
  • Estimated Delivery Times: Provided as guidelines; subject to change due to external factors.
  • Order Processing Time: Includes verification, packaging, and handover to carrier; time communicated during checkout and in order confirmation.
  • Shipment Tracking: Shipment confirmation email with tracking information; may take time to update.
  • Shipping Carrier and Method: Selection based on various factors; options presented during checkout.
  • Damaged or Lost Shipments: Contact customer support for assistance; not liable for carrier-caused damage/loss but will assist in resolution.
  • Customs Duties and Taxes: International customers responsible for customs-related charges and inquiries.
  • Shipping Restrictions: Legal or logistical restrictions on certain items; may affect international shipments or specific regions.
  • Policy Changes: Subject to modification without prior notice; review periodically for updates.

Return Policy Summary:

  • Eligibility: Returns within 21 days for unused, undamaged items in original packaging; exclusions apply for personalized/customized/Special Offer items.
  • Return Process: Initiate by contacting customer support (support@thelastmonk.com) with order details and reason for return.
  • Return Shipping: Customer bears costs unless item is defective/damaged/incorrect; use traceable method.
  • Refund or Exchange: Processed after item inspection; refunds to original payment method, exchanges subject to availability.
  • Non-Returnable Items: Hygiene-sensitive items, earrings, intimate items, gift cards, and sale items generally not returnable.
  • Damaged/Defective Items: Report immediately with photographic evidence for prompt resolution.
  • Third-Party Purchases: Refer to the retailer's return policy for items bought from third parties.
  • Note: Policy adherence to local laws recommended; consulting with legal professionals advised for comprehensive policy crafting.

Frequently Asked Questions

Stones Used

This product features carefully chosen stones, adding beauty and sophistication to its design.